Delivery Information

Delivery Information

So we want to make sure if you are unable to leave your home to get to town for your essentials you don't miss out also if you don't live in Dover you don't miss out on our amazing prices! So we deliver for £7 per 30kg!

I want to make sure you are happy and aware of everything possible so here is a list of FAQ's

Where do you deliver to?

We want to deliver everywhere possible! We serve the majority of Mainland Britain with exception to the Isle of wight, Northern Scotland (cuts off at the highlands and Aberdeen) & Northern Ireland.  We are also in a position to deliver to the Republic of Ireland for £15.

Why is Ireland so Expensive?

It's straight forward it's a new service we have got now which means the more customer we have in the Republic of Ireland the cheaper it will get! It's all about demand

What happens if my parcel gets damaged?

We try our absolute best to protect items by using double thick boxes, bubblewrap, boxes inside the boxes, newspaper around glass jars and so on. However things will get damaged from time to time, when it does please get in touch with us so we can raise this with DPD contact us immediately, we will source product replacements or credits for the items damaged. Please also supply us with photos so we can properly raise this with DPD with hard evidence of this damage. The email address is 

What do I do if items are missing from our order?

Again this is something we really don't want to happen but it may happen from time to time as we employ staff with learning difficulties and items can run out of stock. If this happens please again get in touch immediately so we can refund you immediately. We want to take care of every single customer and we can only do this properly if you let us know!